IROAD Dash Cam X11

3 reviews for IROAD Dash Cam X11

1. 

   Rated 5 out of 5

   Haley – September 3, 2022

   Great product, paid itself off! – Purchased in April 2022 after husband did lots of research. In July, we were involved in a small accident and were able to use the footage to prove our innocence in the situation. Footage was very clear and was easy to download. Product has already paid itself off. Had installed at dealer in Liverpool who were great in explaining how to use it.

2. 

   Rated 5 out of 5

   S. Nicol – March 8, 2023

   Great unit – with couple of traps. Fantastic support – I was looking for a dashcam for my Suzuki Jimny and CAM (Car Audio Masters ) recommended either Thinkware or iRoad and advised me to contact Darren Clark at Audio Addict in Moonah. Darren recommended an iRoad unit and I decided on the X11 as giving best resolution (2560×1440 / 30fps front and rear cameras) at a reasonable price.). Mine came with a 256GB micro SD for recording and also with an .exe file for Windows and a link to a Mac application download so that you could read the SD card on a computer if you wanted.
   Darren provided excellent service and made a very neat installation job and ran me through the setting up and linking to my phone. When I got home I was able to download video from the unit straight to my phone. The video is stored on the microSD card as a series of short clips of a bit less than a minute. Because I wanted to look at longer clips from 4WD trips, rather than specific incidents (or accidents) I wanted to see if I could watch the video on my desktop Mac. The dashcam unit comes with an adaptor so the microSD can be plugged into the standard SD slot on a computer. Without removing the cam from the windscreen I popped out the card and plugged it into the computer. The disk had a Windows program and a link to allow me to download a Mac program called iRoad viewer. But it didn’t work. The app store had a version that didn’t work either. Eventually I was able to find a working version on the iRoad Korean homepage. Checking on line shows that other Mac users had given up on the Mac app completely. Once you have the right version it works very well. The video is excellent quality and shows date, time, and vehicle speed.

   Then disaster when I put the card back in the unit. It slid through a gap beside the SD holder and into the sealed unit. When I removed the unit from the windscreen I could see that microSD card slot was quite wide, with a gap between the metal card holder and the plastic body of the unit. I contacted Darren and he asked me to bring the unit in and swapped my unit for a new one.

   After I had checked the new unit I once again tried downloading straight to my computer. All worked well, but when I very carefully put the card back into the unit on the windscreen, it too missed the holder and fell into the body of the unit. This time I contacted Matt Psaras – the National Sales Manager and arranged another replacement unit. With some more patient coaching from Matt I was able to get the next unit set up and working properly.

   So, my conclusions. Technically an excellent unit, fantastic support, locally and nationally. But what bad design that it is possible for the card to slip inside the unit when you are inserting it, no matter how careful you are. It is nearly impossible to get the card into the correct slot while the unit is on the window. So if you want to access the SD card remove the whole unit so you can see what you are doing. And it seems pretty slack to distribute the unit with incompatible software on the SD card.

   The attached video shows a near incident when I stopped for a wallaby on the track at the end of a 4WD trip, showing the video from front and rear view cameras. (that is my horn)

3. 

   Rated 5 out of 5

   donald bourke – March 13, 2024

   UPGRADING OF DASH CAM – Sent faulty unit (discontinued unit)back and was called with any easy upgrade offer and supplied with the new unit within 3 days… excellent service. Had trouble attaching unit and was supplied with additional parts (and over the phone advice) by mail within two days. Excellent service.